Terms and conditions

The legal stuff.

By ordering, you are deemed to have read and agreed to these terms. 

 

• Payment - Secure payment is via PayPal or Stripe (you do not need an account for this). 

• Shipping - All items will be tissue wrapped and sent securely, in appropriate packaging.

• Items are now shipped to some areas outside the UK. Please note that any duties and taxes that may apply are solely the responsibility of the buyer.

• Items other than custom orders will normally be sent within 3 working days. (But often sooner). 

• Returns - I hope that you will be delighted with your purchase, but in the event that you are unhappy, items may be returned in original and saleable condition please (in original packaging if possible), providing you have informed me of your intention to do so within 7 days. I would welcome the chance to resolve any problems so please do not hesitate to contact me.

• I regret that I am unable to refund return postage.

• Custom orders of a special nature are non-returnable unless faulty.

• Damaged/Faulty/Missing items - In the unlikely event that there are any problems with your order, they must be reported within 48 hours of you receiving your order.